Frequently Asked Questions

Q: How much are your products?

A: Each product and combo is priced individually. You can view all prices directly on the website and choose what suits you best.

Q: Where are you based?

A: We operate online and deliver across South Africa. You can place your order online and receive it via delivery.

Q: Will these products work for me?

A: Everyone’s skin is different, but our products are selected to support healthy-looking skin as part of a consistent routine. We also share customer feedback and testimonies so you can see real experiences from others. If you are unsure, you can WhatsApp us for guidance on which option to start with.

Q: How is delivery handled?

A: We use Courier Guy for delivery. Delivery typically takes 2 to 3 business days. Orders placed on a Friday are usually delivered the following week.

Q: Do you offer free delivery?

A: Yes. Many of our combos include free delivery. Free deliveries are fulfilled via Pudo lockers, and customers select their nearest locker at checkout.

Q: Do you offer home delivery?

A: Yes, home delivery is available, but it is paid for by the customer.

Q: How do I choose my Pudo locker at checkout?

A: During checkout, you will be able to select your nearest Pudo locker as your delivery location for free delivery orders.

Q: Can I speak to someone before ordering?

A: Yes. You can contact us on WhatsApp and we will help you choose the best option based on your goals and budget.

Q: Do you have testimonies?

A: Yes. We share customer feedback and testimonies across our platforms and we also add more to the website over time.

Q: Are supplements safe for everyone?

A: If you are pregnant, nursing, on medication, or under medical care, please consult a healthcare professional before using supplements.