Refund policy

Refund Policy page

We take pride in our products and want every customer to have a good experience.

Due to hygiene and safety reasons, we do not accept returns or refunds for opened or used skincare products.

 

Refunds or replacements may be considered only if:

• You received a damaged item

• You received a defective item

• You received the wrong item

 

To request assistance:

• Contact us within 7 days of receiving your order

• Provide your order number and clear photos of the item and packaging

If your request is approved, we may offer a replacement or refund depending on the situation.